Privacy Policy

1. Introduction

ContractorPro ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Information Type	How We Collect It	Why We Collect It
Name	Account registration, purchase	Order fulfillment, account management
Email Address	Account registration, purchase	Product delivery, support, updates
Billing Information	Payment processing	Processing purchases (stored by Stripe)
Business Name	Optional account info	Personalizing service
IP Address	Website analytics	Security, analytics, fraud prevention

2.2 Payment Information

2.3 Automatically Collected Information

When you visit our website, we automatically collect:

• Device information (browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• IP address and general location (city/country level)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: Process purchases, deliver digital products, provide download links
• Account Management: Create and manage your account, authenticate users
• Customer Support: Respond to inquiries, troubleshoot issues
• Communication: Send order confirmations, product updates, security alerts
• Improvement: Analyze usage to improve our products and website
• Security: Detect fraud, prevent abuse, protect our systems
• Legal Compliance: Meet legal obligations, enforce our terms

4. How We Share Your Information

We do not sell your personal information. We may share information with:

4.1 Service Providers

• Stripe, Inc. — Payment processing
• Email service providers — Product delivery and communication
• Hosting providers — Website hosting and data storage
• Analytics providers — Website usage analysis (anonymized)

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

If ContractorPro is acquired or merged, user information may be transferred as part of that transaction.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Understand how you use our website
• Improve our services

You can disable cookies in your browser settings, but this may affect website functionality.

6. Data Security

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Secure hosting environment
• Regular security assessments
• Limited access to personal information (employees only when necessary)

However, no internet transmission is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Typically, we retain purchase records for 7 years for tax and accounting purposes.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@contractorpro.com.

9. Children's Privacy

Our Services are not intended for children under 16. We do not knowingly collect information from children under 16. If you believe we have collected such information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

11. International Users

ContractorPro is based in the United States. If you access our Services from outside the US, your information will be transferred to and processed in the US. By using our Services, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

14. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected
• The right to know if personal information is sold or shared (we do not sell your information)
• The right to opt-out of sales (not applicable as we don't sell data)
• The right to non-discrimination for exercising your privacy rights

15. GDPR Compliance (EU/UK Users)

If you are in the European Union or United Kingdom, we process your data based on:

• Contract: Processing necessary to fulfill your purchase
• Legitimate Interests: Improving our services, fraud prevention
• Consent: Marketing communications (you can withdraw consent anytime)
• Legal Obligation: Tax and accounting requirements

You have the right to lodge a complaint with your local data protection authority.